Packet Loss

[DragonEkarus]

I'm experiencing Packet Loss Problems (Between 1% to 10%) and This would be the third time in about two months that I'd be calling the cable company to bitch that something is wrong with my connection. I've tried measuring packet loss on the other computers in the house and am seeing the same thing. Since the first time we were getting packet loss we've replaced two modems, and a router, the cable company has fixed the attachment of a cable (Apparently they just forgot to screw it in or something -.=.-) and a several nights where my internet would just drop out and refuse to connect at all for hours at a time.

Before I call them and tell them again that something is wrong is there anything else I can do? (Other than switch companies) This is really getting old.

[Kirby]

Barring you having a defective piece of networking gear in your house, no, there's nothing you can do. Obviously the problem is within their scope of responsibility.


btw punch yourself in the face if you have a linksys router.

[DragonEkarus]

Barring you having a defective piece of networking gear in your house, no, there's nothing you can do. Obviously the problem is within their scope of responsibility.


btw punch yourself in the face if you have a linksys router.

No, netgear, but does naming the network "Linksys" for shits and giggles count for anything?

[HeK]

Before I call them and tell them again that something is wrong is there anything else I can do? (Other than switch companies) This is really getting old.

Try to find out where you are getting packet loss from.

Run a traceroute to somewhere (tracert google.com)

and then ping each hope a hundred times (ping -n 500 <ip address>) and go down the list until you start getting loss.

You should not experience any loss at your first few hops. 1-5% loss is 'normal' for a wan link.

[DragonEkarus]

One moment... Also, I should point out that this is a Wired connection, tried wireless, hated it, not trying it again, especially with a desktop XD

..Ran the pings, and only had one and it was the second hop, should I be concerned?

[CaffeinePowered]

One moment... Also, I should point out that this is a Wired connection, tried wireless, hated it, not trying it again, especially with a desktop XD

..Ran the pings, and only had one and it was the second hop, should I be concerned?

That is likely the sub-router for your neighborhood or local area, you'd have to contact the ISP about it.


HeK/At0m correct me if I am wrong :x

[DragonEkarus]

[quote author=Ekarus Ryndren link=topic=5572.msg202919#msg202919 date=1302811677]
One moment... Also, I should point out that this is a Wired connection, tried wireless, hated it, not trying it again, especially with a desktop XD

..Ran the pings, and only had one and it was the second hop, should I be concerned?

That is likely the sub-router for your neighborhood or local area, you'd have to contact the ISP about it.


HeK/At0m correct me if I am wrong :x
[/quote]

...yeah fuck it I'm done dealing with it, I'm moving in a month, if it gets bad, I'll just bitch... Thanks for the help